Shipping policy

Shipping Policy

We take great care to ensure your handcrafted wooden furniture is delivered safely and on time.

🚚 Free UK Delivery
We offer FREE delivery across the UK mainland on all our handcrafted wooden furniture.

🛠️ Order Processing Time
All our products are handmade to order in our workshop.
Please allow 7–21 working days for manufacturing before dispatch, depending on the product and order size.

📦 Delivery Time
Once dispatched, delivery typically takes:

• 2–5 working days (UK Mainland)

You will receive a confirmation email once your order has been shipped.

🏠 Delivery Method
Large furniture items are delivered via a trusted courier or pallet service to ensure safe handling.
Delivery is kerbside, unless otherwise agreed in advance.

📍 Delivery Areas

• UK Mainland: Free delivery

• Highlands, Islands & Northern Ireland: Please contact us before ordering for a delivery quote.

🔍 Tracking & Updates
Tracking details will be provided where available. Our team may contact you to arrange a suitable delivery date for larger items.

⚠️ Delivery Checks
Please inspect your item upon delivery. If there is any damage, notify us within 48 hours with clear photos so we can assist promptly.

If you have any questions regarding shipping, feel free to contact us  we’re always happy to help.